Reliable CCTV Repair for any CCTV system
Cameras offline, a black screen or a recorder that has stopped saving footage? We find the real cause and fix it, whoever installed your system.
- Any installer
- All major brands
- Fault found first
Repairs, not guesswork
We find the fault before we replace anything
Most CCTV faults have a simple cause: a failed power supply, a water-damaged connector, a dying hard drive or a network setting that changed. Replacing cameras at random is expensive and often does not fix the problem.
Our engineers test each part of the system in turn, from the camera and cable to the switch, recorder and app, so the repair targets what has actually failed. We repair systems we did not install, including Hikvision, Dahua and Uniview, and tell you honestly if a part is not worth repairing.
- Systems installed by anyone, not just us
- Hikvision, Dahua, Uniview and most other brands
- Clear explanation of what failed and why
- Repair or replace, whichever makes sense
Faults we fix
Common CCTV problems we repair
Cameras offline
One or more cameras showing no signal or dropping in and out.
Poor night picture
Blurry, washed out or dark footage at night, or failed infrared lights.
Recorder not saving
Hard drive errors, gaps in recordings or a recorder that keeps restarting.
App not connecting
Remote viewing that stopped working after a router or password change.
Power faults
Failed power supplies, PoE switches or damaged cables cutting cameras out.
Water damage
Moisture in cameras or joints causing a fogged or flickering picture.
Signs your CCTV needs a repair
Do not wait until you need footage to find out it is missing.
- A camera shows "no video" or a black screen
- Footage has gaps or stops at certain times
- The picture flickers, rolls or fogs up
- The recorder beeps or shows a hard drive error
- You can no longer view cameras away from home
Not sure what you need? Tell us what is happening and we will advise.
No-obligation quote
What affects the repair cost
We diagnose first, then explain the options before any work goes ahead. The cost depends on:
- What has failed, and whether parts are available
- Repair or replacement of the faulty part
- Access to cameras and cable routes
- How many faults the system has
How it works
How a CCTV repair works
Tell us the fault
Describe what is happening and when it started.
Diagnosis
We test cameras, cables, power, recorder and network.
Repair
With your go-ahead we fix or replace the faulty part.
Test and check
We confirm recording and phone viewing work again.
Who it is for
Repairs for every kind of CCTV system
Home systems
Kits and installer-fitted systems with a few cameras.
Business systems
Larger sites where downtime leaves gaps in recordings.
Inherited systems
Systems you took over when you moved in, with no paperwork.
Before we arrive
- Note when the fault started and what changed
- Find the recorder and its password if you can
- Check whether the router was recently replaced
- Avoid repeatedly unplugging the recorder
Related services
Other services you may need
CCTV Troubleshooting
Methodical fault finding for intermittent and hard-to-trace problems.
CCTV Maintenance
Scheduled checks that keep cameras clean, aligned and recording.
CCTV System Upgrades
Replace ageing analogue or low-resolution kit without starting again.
IP CCTV Installation
Network cameras on PoE cabling with an NVR and app viewing.
Free quote
Get a free CCTV repair quote
Tell us a little about your property and what you need. We will call you back to talk it through and arrange a free site survey.
Your details
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FAQs
CCTV Repair questions
Straight answers to the questions we are asked most. If yours is not here, send us a message and we will reply.