Planned CCTV Maintenance and servicing
Regular servicing that keeps cameras clean, aimed and recording, so your system works when you need the footage, not just on the day it was fitted.
- Scheduled visits
- Health checks
- Written report
Prevention over repair
CCTV that keeps working, year after year
CCTV is easy to forget until something happens. Lenses gather dirt and cobwebs, cameras get knocked out of position, hard drives wear out and firmware falls behind. Small problems build up quietly until the footage you need is missing.
A maintenance visit checks every part of the system while it is still working. We clean and realign cameras, check the picture day and night, test the recorder and its storage, and update firmware where it is safe to do so. You get a short written report of what we found and fixed.
- Every camera cleaned, checked and realigned
- Hard drive health and recording time checked
- Firmware and passwords reviewed
- Short written report after each visit
Maintenance checklist
What a maintenance visit covers
Camera cleaning
Lenses, housings and infrared windows cleaned for a clear picture.
Alignment and focus
Each view checked against what it should cover, then corrected.
Recorder health
Hard drive status, recording schedule and days of storage confirmed.
Firmware and security
Firmware updates where safe, and password and user checks.
Power and cabling
Power supplies, PoE ports and connectors checked for wear.
Remote viewing test
Phone and remote access tested so you can still view away from site.
Why regular servicing matters
Most CCTV failures give warning signs long before they stop recording.
- Dirty lenses and cobwebs ruin night footage
- Hard drives wear out and fail without warning
- Out-of-date firmware can leave systems exposed
- Cameras drift out of position over time
- Insurers may ask for proof the system is maintained
Not sure what you need? Tell us what is happening and we will advise.
No-obligation quote
What affects the cost
We agree a schedule that suits your site. The cost depends on:
- The number of cameras and recorders
- How often you would like a visit
- Access to cameras, for example high mounts
- Any repairs or parts needed on the day
How it works
How CCTV maintenance works
First check
We assess your current system and note any issues.
Agree a schedule
Visits planned at intervals that suit your site.
Service visits
Cleaning, checks and updates on every camera.
Report
A short written summary of what we found and did.
Who it is for
Maintenance for homes and businesses
Homeowners
An annual check to keep a home system reliable.
Shops and offices
Regular servicing where footage matters for incidents.
Managed buildings
Blocks and estates with many cameras and shared areas.
Between visits
- Glance at each camera view once a week
- Check the recorder clock and date are right
- Report any gaps in footage straight away
- Keep a note of who has system passwords
Related services
Other services you may need
CCTV Repair
Cameras offline, recorder faults or no picture? We find the cause and fix it.
CCTV Troubleshooting
Methodical fault finding for intermittent and hard-to-trace problems.
CCTV System Upgrades
Replace ageing analogue or low-resolution kit without starting again.
Business CCTV Systems
Multi-camera systems with secure remote access for busy sites.
Free quote
Get a free CCTV maintenance quote
Tell us a little about your property and what you need. We will call you back to talk it through and arrange a free site survey.
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FAQs
CCTV Maintenance questions
Straight answers to the questions we are asked most. If yours is not here, send us a message and we will reply.